Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Identity Data includes first name, last name, username or similar identifier, title and gender.
Contact Data includes email address and telephone number.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Site.
Profile Data includes your username and password, your interests, preferences and feedback.
Usage Data includes information about how you use our Site and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your first name, last name, billing address, shipping address, and payment information (including credit card numbers). We refer to this information as “Order Information”.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
How is your personal data collected?
We use different methods to collect data from and about you including through:
You may give us your Identity Data, Contact Data and Order Information by filling in forms or by corresponding with us by email or otherwise. This includes personal data you provide when you:
(a) request our products or services;
(b) subscribe to our service or publications;
(c) request marketing to be sent to you; or
(d) give us some feedback.
Automated technologies or interactions
As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
Third parties or publicly available sources
We may receive personal data about you from various third parties and public sources such as Technical Data from the following parties:
analytics providers; and
social media pages.
How We Use Your Personal Data
We use your personal data for the following purposes in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Additionally, we use your personal data to:
Provide ongoing customer assistance and technical support.
Provide information or advertising relating to our products or services in accordance with the preferences you have shared with us.
Improve and optimise the Site, including generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at firstname.lastname@example.org.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or received services from us and, in each case, you have not opted out of receiving that marketing.
Cookies are small text files that provide information regarding the device used by a visitor. Where used, cookies are downloaded to your device and stored on your device. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Disclosure of Your Personal Data
We share your personal data with third parties for the purposes set out above. For example, this Site is hosted on the Wix.com platform and Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix.com stores your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by us adhere to the standards set by Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Request access to your personal data (commonly known as a “data subject access request”).
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or to a third party.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you.
If you wish to exercise any of the rights set out above, please Contact Us.
When you place an order through this Site, we will retain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at email@example.com.